Recent Posts

How Can I Dry a Wet Carpet in My Riverhead Home?

5/21/2020 (Permalink)

wondering what to do Call SERVPRO in your local Riverhead area for all of your water damage needs.

We have powerful extraction and drying tools that can prevent removing damaged carpeting after a water loss. 

Wet carpet can be a problematic situation in your Riverhead home for multiple reasons. Without addressing trapped moisture, water can penetrate to the vulnerable subflooring and become a costly situation for you to repair, but also could deteriorate the carpet itself or encourage odors.

Drying wet carpet, along with other water damage in Riverhead homes, begins with a thorough inspection of the property conducted by our competent project manager. By recognizing where absorption into the carpets has happened, we can better direct extraction and drying equipment to the area where it is most needed. 

What Extractor Tools Can Help Remove Trapped Water in Carpets? 

Removing standing water and trapped water in the carpet itself is a vital first step to take to begin restoration. If happening early enough, it is possible to protect this flooring from requiring discarding and reinstallation. Some of these water removal tools include:

  • Carpet wands
  • Stationary weighted extractors
  • Ride-on weighted extractors

Removing water and moisture from carpeted floors can help to make water losses “Like it never even happened.” Give our SERVPRO of The North Fork a call whenever water emergencies occur at (631) 591-3771.

Why Are There Water Stains on the Ceiling of My Riverhead Home?

5/20/2020 (Permalink)

leaking pipe from under the counter top Do you have a leak in your Riverhead home? Call SERVPRO for your water clean up team.

Our professionals have moisture detection techniques and also a full team of licensed contractors to help after a water loss. 

When water leaks above your ceiling persist for long periods, you can begin to notice signs of deterioration or staining of your Riverhead home. Cleaning these damaged areas might not be as simple as you think.

Mineral deposits and even additives to the public drinking water supply can leave residues and staining behind on exposed materials that require professional water cleanup for Riverhead properties. Our SERVPRO team can offer both water restoration techniques and practices as well as a full-service team of residential contractors to handle build back and repairs.

How Do I Resolve the Leak? 

We can utilize sophisticated moisture detection tools to identify the precise location of a plumbing break or leak. Repairing the damaged area is not a complicated procedure once the precise leak point has gotten identified. Generally, repairs fall into three steps:

  • Find the plumbing breach
  • Repair the damage
  • Replace discarded drywall or ceiling tile

Persistent leaks can leave several layers of damages for our professional restoration team to address. No matter how severe the damage, our SERVPRO of The North Fork can make it “Like it never even happened,” by calling (631) 591-3771.

Do Small Water Losses Require Professional Assistance?

5/20/2020 (Permalink)

water issue in the house. Call SERVPRO for all your water damage issues in your Riverhead area.

Our SERVPRO team can help to identify moisture pockets you cannot see to ensure that the full problem gets addressed after a loss. 

You are not alone if you hope to save yourself some money on restoration and recover efforts with DIY water removal for your Riverhead home. However, with so many facets of recovery, it might be overwhelming for property owners once this restoration begins.

One of the greatest potential threats that exist with DIY water restoration for Riverhead homes is missing moisture pockets that migrate beyond the surface. Sensitive materials can absorb standing water and penetrate areas like structural cavities, underneath the flooring, or above ceiling materials. Even small losses have this potential for migration, making it critical for a thorough evaluation.

How Can You Find Water You Cannot See on the Surface? 

Though not visible on the surface, migrating water can wreak havoc on materials exposed. Locating these moisture pockets involves the use of sophisticated detection tools, including:

  • Surface moisture meters
  • Probing meters
  • Thermal imagery

While DIY restoration might be tempting for saving money, it might be costlier in the long run if you do not address the entire problem. Give our SERVPRO of The North Fork team a call anytime at (631) 591-3771.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Riverhead, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of The North Fork today at (631) 591-3771 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

A Water Intrusion Incident Has Happened in My Riverhead Apartment Building, What Do I Do?

5/18/2020 (Permalink)

outside view of apartment buildings Water intrusion events can affect more than one unit. SERVPRO can quickly remediate the situation.

Call SERVPRO to Perform Commercial Water Removal in Your Riverhead Apartment Building

Many owners of apartment buildings deal with water damage from time to time. Water damage needs remediating quickly to prevent costly repairs and loss of tenants. The recovery of a water-damaged apartment building is a complex process that involves several specialists working together.

What are the consequences of water damage in Apartment buildings?

Water damage can have severe and lasting effects on a multifamily dwelling, including ruining the building itself, such as walls, floor flooring, and the tenants' personal property, such as furniture and electrical equipment. Performing efficient commercial water removal in your Riverhead apartment building is vital. In severe cases, water damage can affect several units. The aftermath can be devastating and make the property unlivable.

How can restorers help?

A water intrusion incident requires a rapid response to reduce loss to both the property and the belongings in it. SERVPRO franchise professionals are experts at water damage restoration in apartments and commercial buildings of any size, regardless of the severity of the damage. Our team can assess the destruction and create an appropriate plan to restore the building and its contents.

What type of equipment does SERVPRO use for the restoration process?

We seek to complete water restoration jobs thoroughly and quickly. For that reason, we use sophisticated water removal and drying equipment. It includes:

  • Commercial-grade water pumps
  • Air movers
  • Dehumidifiers
  • Moisture meters
  • Injectridy high-pressure drying systems

We also use antimicrobial products that prevent the growth of microorganisms like bacteria. We can remove dirt, bacteria, and the accompanying odors from the floors, walls, and furnishings.

How do you dry buildings?

Our crew accelerates natural drying by using dehumidification, heat, and ventilation. We can use portable heaters to dry affected areas faster. Our team also uses desiccant dehumidifiers, which absorb moisture from the air and eliminate it from the desiccant material as water. Fresh air also plays an essential role when it comes to drying a property. In the right conditions, the passing of large amounts of relatively dry warm air over damp surfaces achieves effective drying. We can accomplish this by opening all windows and doors when the weather conditions are conducive.

If there is water damage in your apartment building, do not panic. Contact SERVPRO of The North Fork to help you remove the water and dry the structure. Our 24-hour helpline is (631) 591-3771.

More about Riverhead.

What Damage Can I Expect to my Home After a Storm?

5/9/2020 (Permalink)

SERVPRO Green Vehicles Parked and on the Job SERVPRO is ready to mitigate your water damaged problems in your Riverhead home.

Storms Can Flood Your Home and Weaken your Structure

Those in Riverhead may worry about storms and their consequences. Whenever outside water makes its way into your home, you need to take a comprehensive look at the damage and enlist the help of a reputable company to restore it. Well-meaning neighbors and friends may be able to help, but only technicians trained for these occasions can perform a thorough cleanup process.

Riverhead neighbors with flood damage can rely on SERVPRO to give them a knowledgeable assessment of their homes after flooding. Aside from the apparent harm done by water coming in, you need to pay close attention to structural elements and the possibility of microbes settling in your home. Drying, cleaning, and disinfecting are essential steps in restoring your home.

How does flood damage affect the structure of my home?

Floodwaters cause visible damage. Soaking furniture and peeling paint are easy to spot, and our SERVPRO team advises you on the benefits of restoration or the need for removal. However, damage can hide within your home in other areas. For example-

  • Beneath hardwood floors
  • Weakening of drywall
  • Water accumulation within your crawl space

Our SERVPRO team inspects visible and invisible consequences and takes appropriate action. Our expertise guides our steps as we ready your home for further repairs and your return.

SERVPRO of The North Fork is available by calling (631) 591-3771. Invite us into your home and let us leave it "Like it never even happened."

What is the Best Cleaner for Fire Damage?

5/9/2020 (Permalink)

SERVPRO box truck with a posing female employee Riverhead Fire Woes? Call Our SERVPRO Team for Cleanup and Restoration

There is no One-Size-Fits-All Cleaner for the Fire Damage in your Riverhead Home

Homeowners with good intentions often end up making a difficult situation worse by cleaning smoke and soot without consulting an expert. Whether in Riverhead or another state, it is best to enlist the help of an expert team before you try abrasive cleaners on your furniture and fixtures. Informed opinion can save you time and money, and may even preserve items you think are beyond repair.

An expert opinion about fire damage in Riverhead is available from us at SERVPRO. Our technicians train with experts to understand the specific needs of different materials and the best cleaning approach. The solutions we apply in your home are EPA-approved and used as recommended.

Can I safely wipe fire residue off my furniture?

Before you prepare to wipe the soot off your furniture, you need to understand the damage. Our SERVPRO staff examines how smoke traveled through your home and where it settled. When possible, we isolate the affected area and address the HVAC system to prevent cross-contamination. To clean your home, we turn to the following-

  • Solvents and shampoo to clean carpets
  • Thermal foggers
  • Wet-dry vacuums

Along with other cleaning techniques, we use the above to restore your home as quickly and thoroughly as possible.

SERVPRO of The North Fork is your best solution when a fire strikes your home. Call us at (631) 591-3771 and let us leave your home, "Like it never even happened."

Who Should I Call When My Basement is Flooded?

5/9/2020 (Permalink)

water coming from under the door SERVPRO can fix that leaking water line. Give them a call in your Riverhead area.

Call SERVPRO if Your Basement in Riverhead Floods

Basements are great bonus spaces for any home, but when Riverhead basements flood, homeowners need to act quickly to restore them before the damage spreads. Relying on a professional water cleanup service is a smart decision that can save you time and money.

In Riverhead, water removal is our specialty at SERVPRO. Our technicians know how crucial timing is to avoid more damage to the structure of your home and your belongings. Call us our 24/7 hotline and invite our crew into your home to assess the situation and develop a plan for your home.

Is a dehumidifier enough to eliminate water in my basement?

Dehumidifiers can play an essential role in eliminating excess water, but they may be insufficient. If you leave moisture behind, you open the door to mold infestation and the growth of bacteria. Being thorough in extracting water and restoring normal humidity levels adds a layer of protection to your home. Our SERVPRO team has at its disposal several extraction tools, including-

  • Submersible pumps
  • Wand extractors
  • Truck-mounted pumps

Along with drying mats and air circulators, we can eliminate humidity in your basement. We confirm our results by monitoring with infrared moisture sensors and other measuring tools.

Calling SERVPRO of The North Fork at (631) 591-3771 is the most significant step you can take to restore your basement. Whether you live in Jamesport or Mattituck, we help leave your home, "Like it never even happened."

What Can I Do About the Smell in My Apartment?

5/6/2020 (Permalink)

SERVPRO van getting ready to work Fire damage in your Riverhead home? Call SERVPRO to be rid of your odor and smoke problems

SERVPRO of Riverhead Can Remediate the Fire Damage in Your Home

Whenever someone mentions fire damage, many people imagine billowing smoke and intensely hot flames. However, unless your home has suffered a fire, many do not consider the pungent odor that burning plastics, silicones, and other materials can leave behind. Luckily for your apartment, professional clean up and remediation services can offer your home in Riverhead the chance to return to its pre-fire state.

Imagine your Riverhead apartment suffered fire damage. A sudden electrical fire burst to life in your living room and burnt the carpet, the paint on the wall, a bookshelf, books, plastics, and other knick-knacks. By the time the fire was put out, a smoldering mess was left behind. Even after a previous remediation attempt, which removed the soot stains, your home cannot seem to get rid of the stench. 

What Sets SERVPRO's Fire Damage Remediation Services Apart?

Here at SERVPRO, we specialize in fire losses and strive to bring our customers peace of mind. It is our goal to leave your home feeling, "Like it never even happened." When it comes to the malodor of fire damage, we have several techniques and devices to help, such as:

  • Thermal foggers
  • Air scrubbers
  • Ozone Machines
  • Hydroxyl Generators

Depending on the severity of the blaze, we may use one or more of these techniques or devices. For example, Ozone Machines are typically used when the premises are vacated. In comparison, air scrubbers, hydroxyl generators, and thermal foggers are used to tackle the malodorous particles in a concentrated area.

Can Painting Help the Smell?

Our technicians may sometimes use a special sealant paint to deal with particularly stubborn odors. Typically, we remediate this way by:

  • Cleaning the wall as thoroughly as possible to remove excess residues
  • Repainting the wall with a paint designed to lock in smells
  • Replacing furniture once the paint has cured

If fire damage has caused an unpleasant odor in your home, act now. Contact SERVPRO of The North Fork by dialing (631) 591-3771. We're here for you 24/7.

Why Are Professional Restoration Services Required to Fix Household Water Damage?

4/29/2020 (Permalink)

Woman collecting water leak in buckets SERVPRO professionals are trained to handle all types of water damage.

Easing the Stress and Worry of Riverhead Residents -- Why SERVPRO Provides Fast and Expert Water Loss Assistance

When a water emergency devastates your comfortable Riverhead home, you need solutions from a company devoted to transforming the mess and chaos you experience back to preloss condition. Until it happens to you, the destruction that water can inflict on your home’s structural components and contents is unknown. After the disaster occurs, the aftermath becomes unimaginable. Whether from plumbing or appliance failure, a roof leak, storm damage, or flooding, incursions of water pose severe consequences to members of our community, why we strive to deliver the help you need. 

What Can Cause Water Damage in My Home?

Water damage in Riverhead happens fast and from many sources. Our community is surrounded by water. Located at the mouth of the Peconic River, where the North and South Forks of Long Island diverge, Long Island Sound borders to the north and Great Peconic Bay to the east. Changing seasons and storms can force rain and seawater inside, causing catastrophic effects. But the most common reasons for water damage is less dramatic while still disastrous--plumbing leaks, spills, and malfunctioning household machines like dish and clothes washers, ice makers, water heaters, and more.

How Does Water Damage Affect My House?

Water losses in residential buildings impact two categories of property. The first concern is the structure itself. Water damages building materials in many ways, including:


  • Water soaks into drywall, causing the composite material to swell and crumble.
  • Lath and plaster construction resists water longer, but the wooden laths eventually swell, and the mortar between them breaks down, causing flaking and cracking of the plaster surface.
  • Wet insulation between and behind walls packs down, decreasing or eliminating its value in moderating temperature.

Framing and Other Structural Supports

  • Wood framing swells and warps, eventually weakening to the point where its load-bearing function declines, creating safety hazards.
  • Metal supports and fasteners rust and break
  • Joists and subfloors warp and weaken, disturbing the more decorative hardwood, tile, or laminate surface above.
  • Door and window frames distort, preventing the optimal functioning of these features.


  • Laminate flooring cannot withstand any prolonged exposure to standing water, peeling apart, and requiring replacement.
  • Resilient tile might detach if water invades beneath.
  • Ceramic tiles can pop up if the subfloor swells, especially if the grout is cracked and allow water to percolate below. 
  • Hardwood floors can cup or crown, the planks or strips swelling on the edges or the center as the subfloor wicks moisture up.
  • In extreme cases, hardwood floors can buckle, where the strips pull up and away from the subfloor.


  • Ceiling tiles can detach and fall.
  • Plaster or drywall ceilings can hold many gallons of water, creating an overhead hazard as the materials peel, bulge, and crack.

The second category of water damage concern includes the stress placed upon all of the contents, the furnishings, household goods, and personal possessions inside the structure. 


  • Wooden frames can swell, glue dissolve and detach, and paint and varnish stain floor coverings.
  • Upholstered furniture endures damage to fabrics and padding, creating a welcoming environment for mold growth and damage.
  • Metal fasteners and supports rust, bend, and twist.

Floor Coverings

  • Rugs and carpets both sustain significant harm when wet, stretching, ripping, staining, and delaminating, a process where layers of fiber peel away from the backing.
  • Pads soak up water and increase the chances of mold development.


  • Documents, books, and pictures all absorb moisture, inks dissolving, and the cellulose-based materials deteriorating.


  • A wide array of devices might malfunction and can shock users.


  • Subject to corrosion, and their wiring deteriorates, exposing food to spoilage in the case of freezers and refrigerators.


  • Linens, clothing, window coverings, and other fabrics can break down, and mold and mildew proliferate.
  • Bedding absorbs water, becoming an incubator for microbial growth and odors.

Can One Restoration Company Manage All Aspects of a Residential Water Crisis?

Reading through this admittedly partial listing of the damage water can do can create panic, why SERVPRO is the partner you need to recover from this multifaceted emergency. Our comprehensive training and experience in the hundreds of ways water affects contents are essential to the successful restoration of not only your structure and its contents but also your way of life.

What Happens During Professional Water Damage Restoration?

We focus on two major activities designed to mitigate and remediate the water loss.

Water Removal

Why is water removal the first phase? 

Studies show that the more liquid water removed, the faster and more effective the drying out of structures and contents proceeds. This is why we:

  • Pump water more than two inches deep
  • Extract all visible water with powerful truck-mounted and portable equipment

Structural and Content Drying 

Why do we actively dry out spaces and items? 

Relying on time and open windows to evaporate the water absorbed into building materials and contents is inefficient and not practical when the weather is cold or wet. Research-based drying methods we use include:

  • Gathering moisture data to determine drying goals
  • In the structure, positioning air movers and moderating temperature to move water from materials into the air as a vapor for dehumidifiers to capture
  • Contents have many drying challenges, which is why SERVPRO often recommends pack-outs to our production facility where we can use resources such as:
  • Contained smaller drying spaces for furnishings
  • Freeze-drying for papers and photos
  • Industrial washers and dryers for textiles

Training, equipment, and experience in a multitude of water damage scenarios are why SERVPRO of The North Fork can make it “Like it never even happened.” Call as soon after the water crisis as possible at (631) 591-3771.